Please, take in consideration our COVID-19 policy:
In order to guarantee the maximum security of our guests, we ONLY ACCEPT CLIENTS under 65 years of age with no active Covid-19 infection. In case of testing positive for Covid 19 before your check-in date, please contact our reception and we will proceed with the free cancellation of your reservation.
In the event of symptoms compatible with Covid-19 infection during your stay, please contact our reception and we will arrange for a quick antigenic test to be carried out.
Please know that this policy might change before your arrival depending on the epidemiological situation and that it is not possible to stay at the hostel for COVID-19 quarantine purposes. If you test positive, we’ll refund you the remaining nights and cancel your stay.
Additionally, we are taking a few extra measures to guarantee your safety:
1) At the entrance of our hostel and in all of our toilets, you will find a HAND DISINFECTANT SPRAY for your use as per the World Health Organization guidelines. In accordance with the rules established by the authorities, you will find kitchen towel for drying your hands in the toilets however there won’t be any hand towels or shower mats
2) Apart from the usual cleaning of every area of our hostel, every day we clean the following surfaces with ALCOHOL 75% (a proven virus killer):
a) Kitchen surfaces and tables
b) Kitchen drawers where items for cooking are stored
c) Glasses, mugs and cutlery (knives, spoons, forks)
d) Every door handle, buttons for toilet flush, water taps (which we recommend to touch with toilet paper)
3) In case of an extended stay, we will redo your room every 4 days and the cleaning of your room will be done using all the necessary precautions
Thanks for your understanding and your cooperation.
WE HOPE THAT YOU WILL ENJOY YOUR HOLIDAY ON OUR BEAUTIFUL ISLAND
La Tortuga Staff